Shipping Policy

Introduction

At Sleep World, we are committed to delivering your products safely and on time. This Shipping Policy outlines how orders are processed, shipped, and delivered.

Order Processing

All orders/enquiries are processed after confirmation from our team.
Orders are typically processed within 1–3 business days.
Custom or made-to-order products may require additional processing time.

Shipping & Delivery Time

Delivery timelines depend on product availability and delivery location.
Standard delivery usually takes 3–10 business days after dispatch.
Remote or outstation locations may take longer.

Shipping Charges

Shipping charges (if applicable) will be communicated at the time of order confirmation.
In some cases, we may offer free shipping based on order value or location.

Delivery Partners

We work with reliable logistics and transport partners to ensure safe and timely delivery of your products.

Order Tracking

Once your order is shipped, tracking details (if available) will be shared with you via phone, email, or WhatsApp.
You can contact us anytime for delivery updates.

Delivery Guidelines

Please ensure someone is available at the delivery address to receive the product.
Check the product condition at the time of delivery.
Report any visible damage or issue immediately.